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Order support
Shipping Policy
Thank you for ordering official SmokedByDani merch. Please review the shipping information below before placing your order.
Thank you for ordering official SmokedByDani merch. Please review the shipping information below before placing your order.
Order Processing
Orders are processed as quickly as possible after they are placed. Processing times may vary depending on inventory, order volume, product availability, and merch drop schedules. Most orders are processed within [insert processing timeframe] business days, unless otherwise stated on the product page.
Shipping Rates
Shipping rates are calculated at checkout based on the shipping address, selected shipping method, and order details. Any available shipping options will be shown before you complete your purchase.
Delivery Times
Delivery times vary by location and carrier. Estimated delivery dates are not guaranteed and may be affected by carrier delays, weather, holidays, high order volume, or other issues outside of our control.
Tracking Information
When tracking is available, you will receive tracking information by email after your order has shipped. Please allow time for tracking updates to appear after the shipping label has been created.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. SmokedByDani is not responsible for orders shipped to an incorrect or incomplete address provided at checkout. If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee changes can be made after an order has been processed or shipped.
Lost, Delayed, or Stolen Packages
Once an order has been handed off to the shipping carrier, delivery is managed by the carrier. SmokedByDani is not responsible for packages that are delayed, lost, stolen, or marked delivered by the carrier. If your tracking shows an issue, please contact the carrier directly first. You may also contact us through the website contact form and we will do our best to help.
International Shipping
International shipping may be available depending on the store settings and shipping options at checkout. International customers are responsible for any customs fees, import duties, taxes, or additional charges required by their country.
Questions About Shipping
For shipping questions, please contact us through the contact page and include your order number.